Eurika, I've found it.

That is what Archimedes shouted upon discovering a new and exiting way to move water from one place to another. He had worked on this problem for some time and yet nothing had come together for him - then out of the blue, inspiration appeared.
There are some great modern examples of people that were inspired - Steve Jobs come to mind. He had an idea and then built a company around the idea and hired his people based on whether or not they accepted and adopted that idea as their own - that creates vision and ownership and not coincidentally one of the best managed, fasting growing, most profitable and innovative companies in the world not just the States.
But Inspiration is not the same as a thought - Vision is not the same as a plan. Unfortunately many business people, executives and entrepreneurs spend much of their time in the world of thought and planning rather than Inspiration and Vision. What is the difference?
Well Archimedes and Steve Jobs had a concept that was in their head, they walked around with it, slept with it, ate with it and talked it over with themselves. Eventually it clicked. From this point on is where most business people can take over - facilitating the concept. But, if there is no concept or clear vision your company will always be part of the pack and never really differentiated from the competition. Worse is the fact that if you are not creating the vision then who is ? Probably a competitor.

A Good Time to Expand the Empire

Last night I attended another EO event where this time a panel of experts tried to help these entrepreneur's re-evaluate the best ways to handle this economy. It was a very interesting Q&A session and some of the experts did a stellar job at pointing these business people in the right direction.
Questions kept getting brought up regarding the "cutting of costs" - something I hear quite often and probably since it resonated I decided to ask a question of the experts - "is it better to cut costs or to grow revenues since they can accomplish the same thing, shouldn't entrepreneurs spend at least as much time thinking about ways to grow their business as they do thinking about ways to shave a few dollars off by cutting expenditures?"
as I expected the panel agreed with the question and proceeded to point out the benefits of growth over stagnation. Now is the time to attack the competition, improve your services, refine your vision, assess your people. re-negotiate leases, even borrow money and take advantage of the economic climate - its a great time to be in business.
The Roman Emperor Trajan is known in history as the man that expanded the Roman empire to become the biggest it had been at a time when others might have - and did decide to sit back and leave things as they were - why. Because even 2000 years ago expansion of an empire resulted in revenue increases that allowed him to resolve the same issues that would have caused others to not expand.
So what is your plan? Good business sense always includes a plan for growth that is not dependent on anything else that is happening in the economy - you are either growing or shrinking your respective portion of the pie regardless of how big the pie is.

A Mothers Love

With so much going on right now - politically, Celtics Winning their first championship in years, gas prices and so much more this post might seem strange. The older my blog gets the greater the amount of feedback, the more feedback I receive the more I realize the diversity of my audience. The interesting thing about this "blog world" is that not everyone leaves comments so you are not always sure whether or not anyone is getting and liking message. That never really bothered me because for me this is simply an exercise that keeps my ear to the ground and makes sure I am not losing touch with the real world.
One person who always provides feedback and help on and off line is Rick. Perhaps you have noticed Ricks comments from time to time or you have probably read his blog upon occasion. He is usually right on the money. The great thing about Rick is not only his willingness to help, share and mentor but his openness - you can push back, disagree and say no and he is OK with that. Most of you - if you don't know him - might thing he is pushy or aggressive or hardheaded all topics he has discussed himself in his blog - but he is not.
Interestingly Rick told me today that his mother enjoys reading my blog and I am flattered - I guess that is where he gets it from and that alone answers many questions - my own mother doesn't even read this blog!

The Good, the Bad & the Ugly

Well my last post certainly created a little "buzz" to say the least. I believe that is a good thing and definitely part of what blogging is all about - creating thought. I heard back from the Owner of the restaurant and he apologized for how he handled things and admitted that he was uncomfortable with people soliciting him and therefore feels compelled to save his clients. Of course I accepted his apology and let him know that he should try and simply embrace those elements of being in business that make him uncomfortable - accept the good, the bad and the ugly.
The minute you hang up a shingle so to speak you open yourself up to the good - money, independence and a certain amount of pride. You also yourself up to the bad - pressure, responsibility and long hours. And the ugly - collections, vendors, expenses, customers and solicitation. All three are part of the package.
There are numerous examples in history of people who tried to accept the good but avoid the bad and ugly of their respective tasks. Kings who wanted power but accepted no responsibility for their peoples needs and generals that wanted the praise for victory but failed to accept the blame for a defeat. Sir Douglas Haig comes to mind for his failure to accept responsibility during the infamous battle of the Somme during world war 1.
It is not just business owners either - I was speaking with a sales person the other day who informed me that he was on the Mass "do not call" list. WHAT! I would never be on that list I told him because you reap what you sow. If you are going call on people and business owners how can you in good conscience forbid others from calling you - I don' get that type of thinking.

Everyone can Drink from the Water Fountain!

So I was approached in a parking lot of all places by a young lady selling make up - door to door & business to business. I was impressed - so impressed that I knew I was going to buy whatever she had even if it was junk - based on principle. As a fellow sales professional I appreciate how much gumption and strength it takes to do that and I respect the small percentage of people that can.
While she was in the middle of selling to me however one of the local business owners from "M____ Restaraunt" in Wayland decided to approach her and give her a piece of advice and his mind at the same time. So this business person started to let her know she was not welcome and that the landlord had a no soliciting policy for the property and that she needed to leave right now!
Mmmmmm? On one hand I respect her and on the opposite end of things this gentleman from M____ Restaruant is irritated by her and decides it is so important that it is worth rudely interrupting her and me to vent - what is the difference.
People like this drive me crazy and I have Blogged about them before. Clearly the "no solicitation" policy he spoke of is discriminatory - after all he solicits for his business on the property, his customers come and go, his prospects come and go, he asks qualifying questions of them both, he has a huge sign. he takes orders and delivers all on a piece of property where according to him there is "no soliciting". I have eaten here numerous times (the Irish Eggs Benedict are great) and this place is thriving and I am sure they do very well financially - so why the attitude, I didn't need to be saved.
So here are some rules that might clear things up.
If products are sold, if services are rendered, if others can come and go freely like the UPS man, the Fed Ex man, your customers and your prospects and you say that only sales people are banished that in my opinion is Discriminatory and a violation of their civil rights!
In this country years ago people would put up signs of their own for a different reason - infamously the "colored" sign over one water fountain and the "whites" over another. These signs did not reflect the dream of the founding fathers and neither were they logical or fair. Just because there was a sign didn't make it the law either - they were a disgusting representation of all that was wrong. So before you hang up that disgusting sign of your own that insulates you from reality and tries to make business a one way street I suggest that while you are at it - hang up a sign banning Negros, Colored, Hispanics and Gays - I mean if you are going to discriminate then go all the way!

Fun Fun Fun!

Last night I attended an event at my daughters middle school. The seventh grade had taken a their annual trip to Cape Cod. They spent three days studying the environment, erosion, history and marine biology - oh and they had a blast doing it.
It was amazing to me how much data these kids had uncovered and collected in just three days. Reading over their individual reports it was amazing how astute some of their observations were and I wondered if and how long those lessons would have taken in the classroom.
I then made a connection between learning and the fun these kids had - In sales it is also important to make this difficult job fun!
Too many business leaders fail to do this and as a result their sales people are not motivated to go above and beyond. Their people are often spending 50% of their time looking for job where like these kids they can accomplish the objectives and still have fun doing so. Training also needs to be fun if the lessons are going to have any affect.
A Roman General by the name of Titus had this down about 2000 years ago. He would offer incentives of R&R when he needed to build a fence or a ditch and make this miserable task a contest - oh and his productivity increased at the same time!
Don't be scared to include fun in your business, your personal learning program or even your activity levels - then even digging a ditch so to speak can become blast.