A tale of Two Cities

As I was watching the news yesterday I noticed someone being interviewed and realized I knew the person. It was Michael Coughlin - now the town manager in a town called Westport here in Massachusetts. I knew Mike many years ago when he was the town manager in Southbridge - another town in Massachusetts.
Mike was being interviewed because once again his progressive policies and leadership are helping both the town of Westport as well the people living there. It seems as if everyone there appreciates his work and what he has done for the town over the years.
When Mike was in Southbridge things were far different - he had created some huge changes and the town was looking better than ever, he had cleaned things up and the town was moving in the right direction. For myself he was a breath of fresh air and I even found myself thinking that this might be a town I could live in - but that didn't last. All the other town selectmen were determined to get Mike out - he was making too much (not true) he was turning the town into Wellesley (not possible) and he was not the right man for the job (not from the evidence) But they squawked and complained and grumbled and fought and bellyached until Mike had finally had enough and moved on to a town where his talents would be appreciated - and they were!
Pericles tried to bring change to Athens thousands of years ago and faced similar challenges. Although the Athenians realized the changes were for the better they resisted. Human nature I guess. In their case Pericles was successful and ushered in the golden age of Athens - not so for Southbridge.
I drove through Southbridge the other day (and I visit a lot of towns in the state) what a mess. The town just looks dirty and old, depressed and gloomy - hopeless. All the decent people I know have been trying to move away. I cant blame them. All of the "cool" and "trendy" places that were opening when Mike was there have closed and been replaced by more of the same. The schools are rated very low, the taxes are very high, the roads are bad etc etc. I feel bad that the leadership and people of Southbridge couldn't handle the change and were so jealous and resistant to it. I hope they feel some responsibility for the sorry state of things now but my guess is when they read this they will say "not true" or "things aren't bad" or "he doesn't know what he is talking about" -My response is this - but they are, your right things are probably worse than this and I most certainly do!

Make your own Map.

I was speaking with a business owner last week and like many these days he was discouraged by the state of the economy. In the course of conversation he made a statement that baffled me " I just think gas prices need to come down so that my business can take off again" - Gas Prices? Now I admit that some business people have been harder hit by the increase in fuel than others but be assured that this gentleman's company is not in that category. Even if it were in that category the great business leader, rather than blame some intangible, finds a way to work around or even turns that into an advantage if possible.
When a President or CEO, Business Owner or Entrepreneur directs his company based on an idea that is not accurate, just a false premise or figment of his imagination where will he end up. If the road map is wrong how can anyone follow it successfully?
In the heydays of Exploration when the "new world" had been discovered - there were hundreds of maps floating around based quite often purely on someone else's imagination. Many explorers went off in search of these fictional locations, countries and riches only to perish. Others realized that they couldn't be trusted and decided to make their own maps that they could trust and felt safer relying on their instincts than on some unverifiable map. Francis Drake circled the globe successfully using this principle. Often as a business leader you are better off making your own map and relying on your instincts as well!